# Rental car in Austria

Your rights, the consumer centre and tips for a rental car in Austria.

- Language of the letter to the office: German
- Currency: EUR
- Price of a letter for customers in Austria: €39
- Consumer centre: https://europakonsument.at/

## The route for a claim from Austria

1. Written objection to the office in Austria, in German and your own language.
2. No answer: a reminder with a short new deadline.
3. Still nothing: the European Consumer Centre in your country, for free.
4. Charged already: a chargeback request to your card issuer.