# Rental car in Switzerland

Your rights, the consumer centre and tips for a rental car in Switzerland.

- Language of the letter to the office: German
- Currency: CHF
- Price of a letter for customers in Switzerland: CHF 39
- Consumer centre: https://www.eccnet.eu/

## The route for a claim from Switzerland

1. Written objection to the office in Switzerland, in German and your own language.
2. No answer: a reminder with a short new deadline.
3. Still nothing: the European Consumer Centre in your country, for free.
4. Charged already: a chargeback request to your card issuer.