# At pick-up

- [CDW, excess and super cover: what does rental car insurance actually cover?](https://scratchfair.com/en/knowledge/pick-up/car-rental-insurance-cdw-excess-explained.md): Third-party liability, CDW, theft protection, excess and zero-excess cover explained in plain language, with what is often left out and what to check.
- [Full to full or full to empty: which rental car fuel policy should you choose?](https://scratchfair.com/en/knowledge/pick-up/fuel-policy-full-to-full-explained.md): The fuel policy decides what you pay for fuel and service fees. The common policies compared, what consumer centres advise and what to check at pick-up.
- [Can the rental desk make you buy extra insurance at pick-up?](https://scratchfair.com/en/knowledge/pick-up/extra-insurance-at-rental-desk.md): Pressure to buy extra cover at the counter is a common complaint. When you can say no, what the desk may still ask for, and how to check what you sign.
- [What should you check on the vehicle condition report before you drive off?](https://scratchfair.com/en/knowledge/pick-up/check-vehicle-condition-report.md): The damage form you sign at pick-up decides a lot later on. What should be on it, how to read the car diagram and what to do if the desk rushes you.
- [Which photos should you take when you pick up a rental car?](https://scratchfair.com/en/knowledge/pick-up/photos-at-pick-up.md): A fixed order of photos and a short video at pick-up, so you can later show what the car looked like before you drove away.