At a glance
Language of the letter to the officeCroatian
CurrencyEUR
Price of a letter for customers in Croatia€24
The route for a claim from Croatia
- Written objection to the office in Croatia, in Croatian and your own language.
- No answer: a reminder with a short new deadline.
- Still nothing: the European Consumer Centre in your country, for free.
- Charged already: a chargeback request to your card issuer.
Consumer centre
Is the rental company in Croatia and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in Croatia.
Find the consumer centre via ECC-Net