At a glance
Language of the letter to the officeFrench
CurrencyEUR
Price of a letter for customers in France€39
The route for a claim from France
- Written objection to the office in France, in French and your own language.
- No answer: a reminder with a short new deadline.
- Still nothing: the European Consumer Centre in your country, for free.
- Charged already: a chargeback request to your card issuer.
Consumer centre
Is the rental company in France and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in France.
Website of the consumer centre in France