My case

Rental car in Spain

Your rights, the consumer centre and tips for a rental car in Spain.

At a glance

Language of the letter to the officeSpanish
CurrencyEUR
Price of a letter for customers in Spain€29

The route for a claim from Spain

  1. Written objection to the office in Spain, in Spanish and your own language.
  2. No answer: a reminder with a short new deadline.
  3. Still nothing: the European Consumer Centre in your country, for free.
  4. Charged already: a chargeback request to your card issuer.
Consumer centre

Is the rental company in Spain and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in Spain.

Website of the consumer centre in Spain

Articles about Spain